We have so many stuffs in our house like Refrigerator, AC, Cooler, Microwave. When we use these appliances, we might face some problem in operating it. So, what we do is we call their customer care centre for assistance. So does go with the Telecom operators. If we need any assistance regarding their services , we call on their customer care numbers. so, to call on customer care we need to know their number. While, there is one telecom company whose customer care you can contact even if you are not aware of their customer care number. Want to know which telecom company is it? So, it is one and only JIo. Jio is a Telecom company by Reliance. So in Jio you can contact JIO customer care without even knowing their number . Wanna know how?? So just scroll down and check how you can contact them?
JIO Customer Care – Chat – Call – FAQ- – Service Request – My JIO Application
Well you can Connect with the customer care of Jio through MyJio application. So lets check the procedure of connecting with Customer care of JIO in multiple ways through MyJio application. Moreover, you will also find the toll free number of JIO at the bottom of the article.
You can get the customer care number of all the telecom operator from here
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Procedure :
Below mentioned are the steps of the procedure of connecting with the customer care through MyJio application.
- First of all Download and Install the Jio application from playstore
- Open the MyJio application.
- Then proceed to MyJio account.
- There after sign in with sim.
- Then a tab will open. Something like the image given below.
- Tap the hamburger Icon on the top left of the tab.
- There you will find an icon for JIO care.
- Tap that icon.
- Again a new tab will get open and it will show you 4 Options. Namely, call us, chat now, Frequently asked question and Service request.
- If you tap on call us, then it will make a call to Customer care.
- While By taping on Chat now, one of the executive will assist you through chat.
- You can also search for the solutions of your problem, in FAQ section.
- Last but not the least is You can also ask for a service request.
Lets discuss more about these Jio care options.
Chat Now
As we know Reliance takes care of their customer in every possible way. So, in JIO, Reliance came up with the most customer centric approach of after sales services. So now you can chat with the JIO customer care executives for your problems.
Frequently asked Question
FAQ are the Frequently asked question. JIO has divided these FAQ in 6 segments. Along with this, it also shows the popular questions that may arise in one’s mind.
Service request
While, Service request is the another way in which you can seek assistance. In service request there are two options, Raise request and track Request. For raising service request you can select any of the options given there or you may also describe your problem.
Call us
Last but not the least is the Call us option. All you need to do is to tap on it and it will automatically make a call to the customer care executive of JIO.
This is all about the Jio care. These all are the ways through which you can connect with the Customer Care executives of JIO. To connect with Customer care executives of JIO all you need to do is to have a MyJio app. You can download the MyJio app from here .
While You can Also contact the customer care on their toll free numbers.
- JIO Customer care toll-free number: 1800-88-99999
- complaint number: 198
- JIO general helpline number: 199
Use MyJio app and do share your experience of Using JIO care with us by commenting below in the Comment box. If you have any query regarding the use of JIO Care, feel free to ask in the comment box provided at the end of the article.
I want to chat with representative regarding harassment in providing service, by Rourkela, JIO CENTER ,OR-RRKL-JC-01
Dear sir.
I want to chat with jio customer care representative regarding jio sim problem
REGARDS
SHEESHPAL
In BTM layout 1st Stage, Bangalore. JIO signal strength is very low unable to calls in this area many people facing same issue … please look into it….ASAP….
my gioo no..data service is notworking.what is problem.
jio phone was not come
I called customer care today to block my number previous number which i lost 2 months back,he instead block my current number which i am using,please unblock my current number
please help me
i have jio 4G router. how to make free call from router to 3g cell phone?
jio company Paisa toh pura Leti Hai Magar net nahi chalta FB YouTube jio TV yeh toh Chalte Hi Nahi Tu Kis Kaam ka hai jio
The jio sim is not at all working. tower is nil all the time. If i don’t have tower how will i contact jio customer care. customer service and connectivity is poor. how can i chat with jio customer care online. Kindly suggest.
Hello Syed.. If your Jio sim is totally out of network, you can call on 18008899999 from any other mobile network sim or you can send email on jio customer care services at care@jio.com then place your query regarding sim and the executive will call you within 24 hrs.
Hello r u from Jio customer care services
Dears,
Can’t make recharge, it says sim in suspended state, logged in my acc and tried to resume but no options enable for me. Called 199 but it doesn’t;t get connected.
I want to chat with jio team regarding outgoing call
sir i have opened my live SIM after two months and there are no networks on it. can you tell my number by checking that what has happened
my jio phone not recharged three times paying mony but not recrarged ever time tranasanction failed. whats problem. every time calling to jio customer care they did not telling customer care assistnt numer like ( press 0 or 9 like this ) this very problem.
My request to jio centre is that please provide facility to use 4 voucher (Rs. 50) at a time so that we can finish our money cash back voucher. Till today i have 36 vouchers that means (50*36=1800), 1800 rupees are pending.
Kindly do needful
Thanking You
International rooming Network problem
M not able to log in in jiofi.local.HTML after reset I had out administrator as password and username but it showing mismatch password only
Hi,
In Bangalore is it possible to change Andhra Airtel sim to Andhra Jio sim.
i am having network coverage issue at my home place only-412114 front of forest area I have raised the SR 3 time from last 9 month but still there is no any progress can you please look in to this
Note : near up to 300 jio customer in my society so think about the customer issue
Worst speed at night in my area it’s going like 2g plz improve
Actually the Jio data is not working and also the network is not much. So Pls help me.
i have mistakely recharged jio phone instead of reacharging my jio mobile , how can i get my recharge back from jio phone to my mobile. please say reply please i have spent a lot of money to recharge.
Unable to login into MiJio with email id and password.
It says invalid id or password.
“Forgot password’ option requires OTP which I am unable to access because sim is inserted in JioFi dongle.
Pl advice.
Sir mere jio phone ke whatpsapp pe jo link ate hai wo mere phone me open nahi hote hai ky karu main plz help me sir ………
I have recharged 150 RS in Paytm , that was successful but , I cant call for anyone I don’t know why. Please check and reply to me…
Hlo sir someone interfere with my call history
my jiofy sim was not working at this time the router blinks red light and in other Samsung A-50 mobile says no sim card in slot ….jio no- please do early as poosibel